What is Account Protection®?
Account Protection is an overdraft privilege requiring no action on your part. You do not have to sign anything. Your overdraft privilege (Account Protection® limit) amount will be automatically assigned.
How does Account Protection® work?
As long as you maintain your account in good standing (defined as making regular deposits and bringing your account to a positive balance at least once every 30 days) MidSouth Bank may honor overdrafts up to the Account Protection® limit on your account. If you use Account Protection®, you should remember the bank's normal overdraft fee for each transaction will be deducted from your limit. The overdraft fee is deducted from your account each time an insufficient check or debit item is presented for payment from your account. As in the past, the bank will notify you by mail when an overdraft occurs. No interest will be charged on the over-draft balance. You will receive an overdraft notice in the mail each time items are paid. The notice will show the check number, amount and the overdraft fee. You should subtract total fees from your checkbook.
I have two checking accounts. Can I get Account Protection® on both?
Yes. If you have multiple accounts for your household, you may have a limit on all eligible accounts.
What if I go beyond my Account Protection® limit?
Overdrafts above and beyond your established Account Protection® limit may result in a check or checks being returned to the payee. The normal overdraft fee will be charged per check and assessed to your account. An overdraft notice will be sent to notify you of our actions.
What are some of the ways I may have access to Account Protection®?
Generally, you may access your Account Protection® through:
- Checks and other debits cashed at teller windows
- ATM/Check Card
- ACH debit transactions
- Checks issued to a third party
- All transactions that currently are honored through your account
How quickly must I repay my Account Protection®?
You should make every attempt to bring your account to a positive balance within 30 days. If you are not able to do so, you will receive a letter from MidSouth Bank informing you of the situation and your options. If, after a period of time, your account has not been brought into a positive balance, we will have no option but to close your account and take other steps to recover funds. There is no additional cost associated with this privilege if you bring your account to a positive balance once every 30 days. As stated previously, you should keep in mind that you will be charged an overdraft fee for each check paid under the limit.
How soon can I use my Account Protection®?
If you are a new account holder, you will be able to use the overdraft privilege 30 days after the account is opened.
How can I find out what my Account Protection® limit is?
To find out your Account Protection® limit and fee charges that may apply for accounts that don't have Account Protection, simply call our Customer Care Center at (800)213-BANK (2265) or come by any of our locations .
When I call MidSouth Bank's Touch Tone Banking Service to get my balance, is my Account Protection® limit included?
No, the balance reflected through our Touch Tone Banking Service will not include the overdraft limit assigned to your account.
If you have additional questions or would like more information, email us at MidSouth Bank, call our Customer Care Center at (800)213-BANK (2265) or come by any of our locations.
*While no further action on your part is required for other forms of account protection, you are required to positively opt-in for account protection to cover point of sale debit card, ATM and other electronic transaction as defined by Regulation. Please see a MidSouth Bank Representative for more details and to obtain a disclosure and opt-in form.