December 19, 2013
Target Store Credit/Debit Card Hacking Issue
MidSouth Bank is aware of the recent news surrounding the Target compromise of debit and credit card information. Rest assured that we are actively monitoring the situation to protect our cardholders. If you notice any suspicious or unauthorized activity on your account, please contact us for assistance at 800-213-BANK (2265). You will not be responsible for unauthorized charges to your account as a result of the compromise if reported to us within 60 days of the unauthorized transaction.
December 6, 2013
Utility Bill Scam in Natchitoches
There is currently a utility bill scam circulating in the City of Natchitoches. Callers claim to be from the City of Natchitoches and are stating that customers utility bills have not been paid. They say they will disconnect their utilities if they did not go to Walgreens and get a money order and call them back for instructions. When the customer questions them, they are able to give them their last two or three payment amounts as well as the check numbers. They are taking the money orders and converting them to prepaid credit cards.
If you receive a call of this sort do not provide them with ANY of your information. Please remember that MidSouth Bank will never call you and ask you for private account information. If you have any concerns or feel you have fallen victim to this scam please contact us immediately at 1-800-213-2265. We continue to work daily behind the scenes to make sure all accounts are secure.