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Customer Care Center

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NEW EXTENDED CUSTOMER CARE CENTER HOURS ARE HERE!!

MidSouth Bank is extending our call center hours to give you more personal contact time than any other bank. Our Customer Care Center phone lines are now open longer to serve you.

Customer Care Hours
Monday – Friday
............6:30 am – 10:00 pm
Saturday - Sunday........8:00 am – 5:00 pm
Sunday............................8:00 am – 5:00 pm
Open Holidays...............7:30 am – 5:00 pm
Open Holidays with Special Hours: MLK.............. 7:30 am - 5:00 pm; Mardi Gras/Veterans Day............... 6:30 am – 10:00 pm; Good Friday........... 7:30 am - 5:00 pm; Memorial Day............ 7:30 am - 5:00 pm; Independence Day.............. 7:30 am - 5:00 pm; Labor Day............... 7:30 am - 5:00 pm; Veteran's Day.............. Normal Hours See Above;  Day After Thanksgiving........ 6:30 am - 5:00 pm; Christmas Eve............. 6:30 am - 12:00 pm; New Year's Eve.............. 6:30 am - 3:00 pm
Closed Holidays............New Year’s Day, Easter, Thanksgiving Day and Christmas Day


If you have any questions or concerns please feel free to call us at 800-213-BANK.